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Quality - Question 1:

wich of the following is not considered a cost of nonconformance to quality?

  1. Scrap
  2. Rework
  3. Expediting
  4. Process control
  5. all of the above are considered nonconformance costs






Quality- Q2. 80% of the problems are found in 20% of the work is a concept of:

  1. Edward Deming
  2. Philip Crosby
  3. Juran
  4. Pareto
Correct Answer


Quality- Q3. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

  1. Quality Plan
  2. Quality Statement
  3. Quality Policy
  4. TQM
Correct Answer


Quality- Q4. Quality control methods extend beyond the external characteristics of the product or components of the product. The types of testing of the product or components include ______________.

  1. operator, maintainer, and environmental
  2. stress, destructive, and operating
  3. in-house, public, and private
  4. laboratory, destructive, and non-destructive
  5. laboratory, fabrication, and product
Correct Answer


Quality- Q5. Which of the following is not a type of attribute chart?

  1. P chart
  2. C chart
  3. U char
  4. X bar chart
Correct Answer


Quality- Q6. All of the following statements about control charts are true except:

  1. All data points outside the control chart limits are variations explained by
  2. Control charts can be used to establish as well as maintain process control
  3. A and B
  4. B and C
  5. Control charts are used to determine acceptance limits when no limits are stipulated by the product specification; otherwise, one should use the limits dictated by the specification
Correct Answer


Quality- Q7. A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

  1. Pareto Diagram
  2. Statistical Histogram
  3. Juran Histogram
  4. Fishbone Diagram
Correct Answer


Quality- Q8. Assured quality is necessary for building customer confidence.

  1. correct
  2. correct to some extent
  3. correct to great extent
  4. incorrect
Correct Answer


Quality- Q9. The pillars of quality is (are)

  1. B and C
  2. Quality is free
  3. Doing it right the first time
  4. Zero defects
  5. Process improvement
Correct Answer


Quality- Q10. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

  1. visual and technical; material and end products
  2. aural and tactile; materials and end products
  3. aural and tactile; processes and procedures
  4. visual and non-visual; processes and components
  5. visual and aural; processes and materials
Correct Answer











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