Quality Question Bank
for Exam preparation

Q2. 80% of the problems are found in 20% of the work is a concept of:

1. Edward Deming
2. Philip Crosby
3. Juran
4. Pareto

Q3. The overall intentions and direction of an organization with regard to quality as formally expressed by top management is a:

1. Quality Plan
2. Quality Statement
3. Quality Policy
4. TQM

Q4. Quality control methods extend beyond the external characteristics of the product or components of the product. The types of testing of the product or components include ______________.

1. operator, maintainer, and environmental
2. stress, destructive, and operating
3. in-house, public, and private
4. laboratory, destructive, and non-destructive
5. laboratory, fabrication, and product

Q5. Which of the following is not a type of attribute chart?

1. P chart
2. C chart
3. U char
4. X bar chart

Q6. All of the following statements about control charts are true except:

1. All data points outside the control chart limits are variations explained by
2. Control charts can be used to establish as well as maintain process control
3. A and B
4. B and C
5. Control charts are used to determine acceptance limits when no limits are stipulated by the product specification; otherwise, one should use the limits dictated by the specification

Q7. A histogram ordered by frequency of occurrence that shows how many results were generated by each identified cause is:

1. Pareto Diagram
2. Statistical Histogram
3. Juran Histogram
4. Fishbone Diagram

Q8. Assured quality is necessary for building customer confidence.

1. correct
2. correct to some extent
3. correct to great extent
4. incorrect

Q9. The pillars of quality is (are)

1. B and C
2. Quality is free
3. Doing it right the first time
4. Zero defects
5. Process improvement

Q10. Quality control includes inspections to ensure the standards of performance are being met. Inspection includes ______________ examinations of ______________.

1. visual and technical; material and end products
2. aural and tactile; materials and end products
3. aural and tactile; processes and procedures
4. visual and non-visual; processes and components
5. visual and aural; processes and materials